Security Features

POLi is designed to keep your customers' data safe

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How does POLi keep payments secure?

POLi is able to provide your customers a convenient and affordable method of payment by operating a proxy. The proxy service means that customers are simply accessing their original bank site via the POLi servers.

This proxy enables us to secure and confirm every transaction upon payment completion to allow merchants to provision goods and services immediately.


POLi's ISO 27001:2013 certification


The POLi Payments ISMS scope includes all information assets and information technology used by POLi Payments to provide its services.

The 27001:2013 certification number is 00015446. View the certification status here.

ISO27001 is a global information security management standard issued by the International Organization for Standardization.

This gives POLi partners the confidence of independently audited security management and annual statements of applicability to meet audit requirements.

Best in class security features

Customer Data

POLi does not collect data such as usernames and passwords. Please see the POLi Privacy Policy for more information.

  • No caching of requests is performed on our servers
  • POLi does not capture or store usernames or passwords

Data Security

During a POLi transaction, no one can access or see your internet banking login credentials.

All communication via POLi takes place using HTTPS transport level security and no sensitive information is stored (not even cached).

Security Commitment

In order to maintain POLi's high security standards POLi Payments has undertaken the following:

  • POLi will perform regular external security vulnerability scanning on the system
  • POLi will undertake a regular penetration test with a recognised security firm, and
  • Any New Zealand bank is able to review the security credentials of the POLi system
  • Our Security

    • All communication is over SSL using 2048 bit SSL Certificates.
    • POLi uses a proxy server between the customer and the internet banking site, which has advanced security against DNS poisoning and other threats.
    • POLi has numerous server side transaction integrity checks to ensure no tampering
    • Windows updates, and virus protection updates are applied regularly to POLI's servers.
    • Only required personnel have access to the production environment
    • POLi performs file system scanning for file system changes, protecting against unauthorised changes.
    • POLi protects against potential attacks with multiple layers of Firewall security

    What our customers think of POLi

    Shine On

    The beauty of POLi is that it is a smooth and seamless process. I just pay the bill at the end of the month and it basically takes care of itself.

    Cliff Hopkins


    That’s the beauty of having POLi. It automatically pre-populates both the correct amount and the other payment details into the internet banking screen without customers having to type in anything.

    Jetstar’s Online Payments Chief

    InterCity Group

    We’ve offered POLi as an option on our checkout since 2010. Our online customers have really taken to it and we appreciate the extra business we generate from this low cost channel

    Daniel Rode, GM Marketing and Online Sales

    Pb Tech

    POLi fully automated the release process of processing orders. We automatically release as paid before we see the money in our account and ship the same day. POLi is consistent and reliable, therefore we place our utmost confidence in it.

    Darren Smith

    The Whiskey Shop

    We’ve been using POLi Pay for a while now and are very happy to have added it as an option. It’s saved us money and given our customers another payment option which they’ve really appreciated.

    Dale Henderson
    Read more testimonials and case studies

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