When will the money be available in my account?

All transactions completed using POLi will be settled multiple times a day, 7 days a week.

However, the settlement times may still differ between banks. Here are some general guidelines on when you can expect to receive the money:

  • Payments made by a payer who sends from the same bank as you will typically be available in your bank account on the same day.
  • Payments made by a payer who sends from a different bank than yours can have varying settlement times. If the payment was sent between 9 AM and 10 PM, you can expect to see it in your account the same day. For payments completed outside of these hours, you can anticipate the payment to be processed at 9 AM the following day.

The banks involved in this are:

  • ANZ
  • ASB
  • Bank of China
  • BNZ
  • Citi Bank
  • HSBC
  • ICBC
  • Kiwibank
  • TSB
  • Westpac