Completing the QA test requirements
Before you request a QA test from our support team, you will need to complete 4 test transactions.
A Completed Transaction, Cancelled Transaction, Receipt unverified and Failed Transaction.
To run these test transactions please follow the below instructions:
Test credentials for Completed, Failed and Cancelled payments:
Username: DemoShopper
Password: DemoShopper
Test Credentials for Receipt Unverified:
Username: ReceiptUnverified
Password: ReceiptUnverified
To Start this process, add an item to your cart and select the POLi Payment option at checkout.
Place the order and you should be redirected to the POLi transaction screen.
Select “iBank NZ” in the Bank List then Continue.
Cancelled Payment:
Login to iBank using the credentials:
Username: DemoShopper
Password: DemoShopper
Select the “Savings” Account and click “Continue“
Select “Cancel” at the bottom of the payment page
Click “Submit” and make your way back to your cart for the next test.
Failed Transaction
Proceed to place another order and login to iBank using the credentials:
Username: DemoShopper
Password: DemoShopper
Select the “Fail” Account from the list and press “Continue“
You will receive a message saying “An error has occurred, this payment cannot continue.”
Return back to your website cart page using the button at the bottom of the page.
Receipt Unverified
Log into the iBank Account using the credentials:
Username: ReceiptUnverified
Password: ReceiptUnverified
Select “Receipt Unverified” account and press “Continue“
Click “Approve“
An error message should display “An error has occurred, this payment cannot continue.”
Return to your cart using the button at the end of the page.
Completed Payment
Login to iBank using the credentials:
Username: DemoShopper
Password: DemoShopper
Select “Savings” bank account and press “Continue“
Press “Approve” to place the order successfully. You will automatically be redirected back to a successful cart
Lastly, check for the successful delivery of the nudge on all 4 transactions.
You can check the nudge delivery by running a transaction report and drilling down into the transaction by clicking the POLi ID and the logs tab.
If your nudge has the status “Unable to deliver nudge to the merchant” please refer to our POLi Nudge Delivery article.
Once everything has been completed, you are now ready to contact support informing them that you have completed the 4 QA requirements. You should be set to live very soon.